Covid 19 update for Edmonton and Grande Prairie dated 19th May 2020

Clinic Hours | May 19, 2020

 

GENERAL

 

MEDEO VIRTUAL HEALTHCARE PLATFORM

Greetings everyone, and apologies for the delay in updating events, not much changed in the last week, the website has continued to be updated and is just about done. The most important update has been the incorporation of Medeo as our chosen virtual platform, I have had some training and there are a few problems to iron out before that is fully up and running, a decent quality webcam is one of them, I have finally been notified mine are being shipped and will be with me next week.

Medeo will enable me to offer a messaging service that is secure, to all patients and also obviously video consultations, rather than just a telephone call.  It is our hope as Health care providers that Alberta Heath Services see the value of the virtual consult, we have been requesting them to incorporate them for years into the health care service and it took this pandemic for the value to be realized!! I hope they support it going forward!

To enable patients to be able to access the service it is required that you register with Medeo on a laptop or download the app on a mobile device, you must have your own email address, families cannot share the same Email for the purposes of registering with Medeo, that is important and we need to  load the Email onto our system. Medeo will then be able to recognize the Email and book a virtual consult with us, all communication will then be through a secure portal.

So please, especially for people living outside of the larger urban centres who want to avail themselves of this service, register, and let us know!!

Here is a link to their website.

The situation in  Alberta continues to look encouraging, fewer new cases, fewer hospital admissions and fortunately fewer deaths. Provincial government and the AHS, have eased restrictions as everyone is aware but with specific guidelines regarding social distancing, the use of masks and hand sanitization.

EDMONTON

The Edmonton office has now started to see the cases that really have needed attention and other urgent referrals and we are fast catching up with those and are increasing the number of cases we see in the clinic. I hope to have the staff back by the 1st June and we can start contacting people on the waiting list and arranging appointments.

There will be guidelines in the clinic for quite some time so please understand and be patient.

IF POSSIBLE, COME ALONE AND BRING A MOBILE PHONE WITH YOU, ENSURE WE HAVE THE NUMBER.

LIGHT LAYERED CLOTHING, LEAVE THE JEWELLERY AND BRACELETS AT HOME.

BRING A MASK IF YOU HAVE ONE.

BE PREPARED TO WAIT IN YOUR CAR IF THE CLINIC IS AT CAPACITY, WE WILL ASK YOU TO WAIT OUTSIDE AND CALL YOU IN. SANITIZATION STATION IS INSIDE THE CLINIC AND INSIDE THE EXAMINATION ROOM.

IF YOU ARE UNWELL, FEVERISH, HAVE RECENTLY RETURNED TO CANDA, THEN CONTACT US AND I WILL ARRANGE A VIRTUAL CONSULTATION.

IF YOU HAVE BEEN BOOKED FOR AN INJECTION, COME AT LEAST 15 MINS BEFORE THE CONSULT FOR PRE-INJECTION PREPARATION.

 

GRANDE PRAIRIE

The clinics are going to be running with effect from the 22nd May, those of you booked will have been notified.

The venue is unchanged.

Despite the easing of restrictions, the PCN is a community health care facility, so please:

IF POSSIBLE COME ALONE, IF SOMEONE IS WITH YOU, THEY WILL NEED TO WAIT IN THE CAR. COME IN LIGHTLY LAYERED CLOTHING, LEAVE JEWELLERY AT HOME PLEASE.

BRING A MASK AND WEAR IT PLEASE, THERE IS A SANITIZATION STATION INSIDE THE CLINIC.

ONE PATIENT WILL BE ALLOWED INTO THE CLINIC AT A TIME, PLEASE ARRIVE 15 MINS BEFORE YOUR APPOINTMENT, WE WILL CALL YOU INTO THE CLINIC. WE WILL BE SHARING SPACE WITH THE AFTER HOURS SERVICE AT THE PCN HENCE THE NEED FOR CONTROLLED ENTRY.

I WILL DO MY BEST TO BE ON TIME BUT THERE MAY BE SLIGHT DELAYS, PLEASE BE PATIENT, THIS IS AN UNUSUAL SITUATION FOR ALL OF US.

IF YOU DO NOT HAVE DIRECTIONS PLEASE REFER TO THE CLIC PAGE ON THE WEBSITE, THERE IS A GEOTAG FOR YOU. IF YOU ARE LATE, LET US KNOW BUT PLEASE DO YOUR BEST TO N OT BE LATE, I DO NOT HAVE ANY FLEXIBILITY IN THE CLINIC!!!